Need Help?
Need help with eMates? There are a couple of quick ways to find the answer to your enquiry:
🤖 Ask JennyAI – Our virtual assistant is available when you are signed in and can help answer common questions about eMates.
❓ Check the FAQs – You’ll find helpful guidance on using eMates and troubleshooting common issues.
Still need help?
If JennyAI or the FAQs haven't answered your enquiry, please get in touch using the contact details below. Providing as much information as possible will help us resolve your enquiry more efficiently.
Our standard office hours are 8:30am to 4:30pm ACDT/ACST, Monday to Friday, excluding public holidays.
Outside of these hours, please email us and we will respond within 3 working days.
Tel: 1800 953 849
Email: uts.help@unilink.com
